Oxfordshire PCT seeks patient views
Oxfordshire Primary Care Trust is carrying out a survey to find out what patients think about the care they receive, as part of a national programme led by the Care Quality Commission. The results will be used to help the PCT highlight areas where they perform well and to identify the areas where there is most room for improvement.
In January 1,200 patients, registered with a GP practice that is part of Oxfordshire PCT, will have received a questionnaire, asking for their views. If you have received a questionnaire you will be asked about various aspects of your experiences including making appointments at your GP practice; the quality of care you have received; the communication you have had with health professionals; the information you have been given by healthcare professionals and areas of health promotion.
Obtaining feedback from patients and taking account of views and priorities is vital for bringing about improvements in the quality of care. The survey results will contribute to the Annual Health Check due to be published by the Healthcare Commission in 2009. The results of the survey will be published in the spring on the Healthcare Commission website (http://www.healthcarecommission.org.uk).
We hope that our patients will take the time to help us with this survey. Their views are vital in helping us to find out how we are doing and how we can improve. This is an excellent way for patients to help shape the services we provide in the future.
For more information about the patient survey please contact 01865 336782.